DAMAGED ITEM OR INCORRECT ITEM
- ZQN One Ummah offers a hassle free replacement policy in case of damaged/wrong product delivery.
- In case of damaged/wrong shipment, ZQN One Ummah will bear the return shipping charges.
- ZQN One Ummah will not be liable for any replacement if you don’t file your claim within 24 hours and return the product within 7 days of delivery.
Proceed with the following steps in case of damaged/wrong product shipment:
- WhatsApp us a picture of your product with a short description of the issue at +1 (305) 504-3605 within 24 hours.
- Carefully pack the item in its original packaging.
- Our courier partner will deliver the replacement & collect the damaged/wrong shipment.
